If you submitted your CGFNS application months ago, paid the fees, sent transcripts, and requested license verification from the Pakistan Nursing Council (PNC), yet your file still shows “pending,” you’re not alone. Many Pakistani nurses experience months-long delays without updates from CGFNS.
After reviewing hundreds of stalled files, we’ve identified the 7 most common reasons CGFNS applications remain pending — and the exact actions you can take to resolve each.
1. Name Mismatches Across Documents
The most common cause of stalled files is inconsistent name spelling. CGFNS requires exact matches across:
- Transcript
- Nursing license
- Passport
- CGFNS application
Common mismatches:
- Abbreviated vs full names (“M. A. Khan” vs “Muhammad Ali Khan”)
- Maiden vs married names
- Different transliterations of Urdu names
Solution: Submit a notarized affidavit clarifying all variations or align all documents to a single official spelling.
2. Incorrect PNC Verification Format
CGFNS requires license verification sent directly from PNC, including:
- Full name and license number
- Original registration date and category
- Authorized signature and recent date
Common issues: Outdated documents, missing signature, wrong category, or incorrect mailing method.
Solution: Request a fresh verification from PNC with your CGFNS application number. Follow up with CGFNS if the status remains “outstanding.”
3. Wrong CGFNS Service Applied For
CGFNS has different services:
- Credentials Evaluation Service (CES): Education evaluation for most state boards.
- Certification Program (CP): Includes qualifying exam and English proficiency, required by some states.
- VisaScreen Certificate: Federal requirement for occupational visas.
Solution: Check your target state board requirements before applying. If the wrong service was submitted, consult CGFNS about converting your application.
4. Incomplete Clinical Hours Documentation
CGFNS needs evidence of minimum clinical hours in:
- Adult medical/surgical nursing
- Maternal/infant care
- Pediatric nursing
- Psychiatric/mental health nursing
Solution: Request an official Clinical Practice Hours Document from your school, sent directly to CGFNS.
5. University or Hospital Verification Delays
Hospital-based diploma programs may cause delays if the hospital doesn’t respond to verification requests.
Solution: Contact both your nursing school and hospital administrator directly. Escalate with PNC support if needed. Professional intermediaries can also help expedite verifications.
6. Gaps in English Proficiency Documentation
Even English-medium programs require formal test scores for CGFNS:
- TOEFL iBT, IELTS Academic, PTE Academic (state-dependent)
- Scores must be sent directly from the testing body
- Tests older than 2 years may be invalid
Solution: Ensure scores meet state requirements and are sent correctly. Retest if needed.
7. Passive Waiting Without Escalation
The most preventable reason for delays is inaction. CGFNS does not automatically follow up on missing documents or errors.
Solution: Actively monitor your file:
- Check the TruMerit portal for “outstanding” items
- Contact issuing authorities directly
- Escalate with CGFNS after 30–60 days of no progress
Active follow-up can reduce resolution time by 50–70%.
4-Step Self-Diagnostic for Stalled Files
- Check status: Log in to TruMerit and note each requirement’s status.
- Verify submissions: Confirm documents were sent and received by CGFNS.
- Compare names: Match spelling across all documents.
- Confirm service: Ensure the correct CGFNS service was applied for your target state.
After this, you’ll know the exact reason your file is stalled — often a combination of issues.
When to Get Professional Help
Consider professional support if:
- PNC or hospital is unresponsive
- Records are missing or outdated
- You applied for the wrong service
- Multiple issues exist simultaneously
At Nurses Beyond Borders, we offer a free CGFNS file audit for Pakistani nurses pending more than 90 days. We identify blockers and guide you step by step.
Your File Can Move — Take Action Now
Silence doesn’t mean the pathway is closed. Most stalled files can be resolved with the right documents, proper follow-up, and persistence.
Next Step: Message “AUDIT” or call +1-205-761-6488 for a free file review. Once you know what’s wrong, you can fix it — and move forward toward your US nursing career.
Call to Action:
Visit nursesbeyondborders.org for your free CGFNS file audit today.

